Lingerie & footwear includes a 60 day warranty from date of purchase. If, after checking all the above, your toy is still not working, we will gladly replace it. Check contacts for corrosion a greenish colour on the metal of the battery contact.Check battery contacts, springs sometimes can compress - extend them a little.Make sure the cap is tightly closed! (Especially for waterproof products).Make sure you have the batteries in correctly - this is the most common cause of malfunction.Please check the following before concluding that your product is faulty: We cannot accept goods that become damaged due to miss-use. Sexyland offers a 12 month warranty for faulty adult toys. Please contact us if you have any questions. We will be happy to assist in rectifying any delivery issues you may have. Sexyland cannot be liable for lost or stolen parcels.

If you are not at home to receive your 2 hr delivery your order will be left in the safest place available. Therefore you will receive your delivery in 2 parts. If you request 2 hr delivery and your order contains some products that are unavailable in 2 hrs, we will Express Post those to you, FREE of charge and email you a tracking number. Products will be quality checked and sealed in plain, discrete bags and delivered to your doorstep. This service operates between 8am - 11pm and delivers within Melbourne, Geelong, Adelaide & Darwin metro more info. A huge range of our best selling products are available for delivery within 2 hours.

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